Rich Randall’s twenty five years of experience at ITT Corporation included a broad range of assignments from R&D manager to leader of an international manufacturing business with seven units in the US and Europe.

While Director of Engineering, he implemented cutting edge new product development methods, including Voice of the Customer, Concept Selection and Robust Design, all managed within a formal Stage-Gate process. He received multiple U.S. and international patents for innovations in fluid control.

Tapped as a division project manager, he led ground-breaking process reengineering and ERP projects, laying the foundation for ISO quality certification. He concurrently took a leadership role in engineering process automation, electronic document management and product configuration. Numerous best practices developed under his leadership were adopted by other ITT units.

In 1997 he was one of 40 executives chosen for the inaugural ITT Strategic Management Program, an international boot camp led by Ashridge Management College (UK) and the Duke Fuqua School of Business. Rich and his team used those lessons and tools to develop break-through strategic business plans.

When ITT adopted Lean Six Sigma he took a hands-on approach. His teams made dramatic improvements in cycle time, on-time delivery and inventory turns, leading to double-digit percentage increases in profitability and cash flow. He became a certified Green Belt and developed pricing analysis methods which led directly to significant, sustained margin improvements.

Rich has been personally recognized with the Gold Ring of Quality, ITT’s highest quality award, and is a three-time nominee for the ITT Harold Geneen Award. His teams were recognized with the Chairman’s Award for Growth, a team Gold Ring of Quality for operational excellence and the ITT Engineered for Life Award for innovative new product development.

In 2006 Rich Randall founded the business consulting firm New Level Advisors. Rich holds board seats on the Penn State Engineering Society and The Rose Corporation, a privately held manufacturer in Reading, PA. He is a member of the Product Development and Management Association, the International Society of Pharmaceutical Engineers and the American Society of Mechanical Engineers.